Frequently Asked Questions
Frequently Asked Questions
Viewing Lecture Videos
We currently accept PayPal and all major credit cards (Visa, MasterCard, and American Express).
All subscriptions give you full access to all our video lessons. Monthly subscriptions are $35 every 30 days of access. Half annual subscriptions are $150 lump sum for 6 months while the annual subscription is $240 lump sum for one year of access.
You receive unlimited access to all our current and future videos for the duration of your subscription. You also get access to our students commenting and messaging system.
You can cancel any time and will be able to use any remaining time from your account. If you would like to re-subscribe, simply log back in, and you will be prompted to add a new subscription.
For credit card subscribers, log in and click on your name in the top right corner. Then go to “Edit Subscriptions” and push “Delete” next to your monthly plan to cancel. You will be able to use any remaining time from your account.
For PayPal users, log in to your PayPal account and cancel the subscription. You will receive a confirmation email from PayPal. You will be able to use any remaining time from your account.
If you would like to re-subscribe, simply log back in, and you will be prompted to add a new subscription.
If you have any other questions please use our Contact Us form.
The Monthly Subscription is recurring to ensure uninterrupted service for all students. During the signup process, it was clearly stated that the terms of the Monthly Subscription is $35 every 30 days. For more details, please see our Terms of Service. 6-Month ($150) and Annual Subscriptions ($240) are one upfront payment and non-recurring.
To access your account, log in and click on your name in the top right corner.
To reset your password, please visit this link: http://www.educator.com/membership/login.php and follow the instructions.
You do not need to enter more specific data, but doing so makes your learning experience more valuable in the student commenting and messaging aspects of Educator.
Please follow these 2 steps to store already viewed lectures on your computer.
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Please refer to the System Requirements page to see details on minimum screen resolution, programs, and bandwidth
Educator.com is currently developing an application for iOS users. In the meantime, please download the Photon Flash Web Browser App and be sure to press the “lightning bolt” icon to view our Flash-based lessons on your iOS device. Our native application will be ready soon.
Just type your problem topic into our search tool at the top of the page. You will see results with the topic highlighted and the exact times in our videos.
Sign in and underneath each video lesson there is a tab named "Download Lecture Slides." Left-click on the slide you would like to download and the full-sized file will save to your computer.
You can only log in on one computer at one time. Each member’s login IP address is recorded in our system, and we allow up to 5 different IP variations before the account is warned or suspended. If you are in the same household, you most likely have the same IP for all computers. If you anticipate traveling, please use the Contact Us form to let us know, and we will temporarily increase your limit.
Please fill out your personal profile so you can participate in the student comments underneath each video. The comments section is moderated by other students as well as our instructors.
Educator.com is continually adding and updating topics and instructors.
Please see the Become an Educator link.